SΑMIOTIS TOURS Σαμιώτης Ιωάννης

I participated in an "organized" excursion to Cappadocia. Where can I get it? 1. Cost -it said- 720€. Wrong. It was 720€ + 200 Turkish Liras. How much is that? Less than 5€. But if you don't have it on the return trip, you can't get on the boat (okay, you're fine with 5€). Apart from the fact that it should be included in the ticket in my opinion, since it's not included, it should be clearly stated, no matter how small the amount. (The text said INCLUDED: v. Ferry tickets Mytilene – Ayvalik round trip) 2. " NOT INCLUDED: - Tickets to archaeological sites, museums, etc." What archaeological sites etc. are included? Since the entrance fee is not included, it is obviously optional. What happens to those who do not participate? Personal experiences: The first time (I had visited the site before and did not want to go back) we stayed in the village, sat in a shop and while they were supposed to come to pick us up in an hour, they came in two because there was a queue at the entrance. And all this extra hour we waited standing, they will come now, they will come later. I should note that everywhere the entrance fees were paid individually by each of us separately and the tickets were not purchased collectively so that there is a saving of time. The other time (when the access was with many steps and I did not have the physical ability to follow) we waited either inside the bus or in the parking lot without there being anything to sit down (fortunately there was access to toilets). There were other times, not so far-fetched. And of course it was not known in advance what the maximum cost of these optional participations is, with the result that personally (as I do not carry cash with me - much more so on a trip abroad) I went over budget. 3. "- The leader has the right to change the order of the excursion for reasons of force majeure without omitting anything from what is written in the program." Difficult to claim that nothing is omitted when it is not clear what you are going to see. For example, when I read "After breakfast, we will depart for Eskisehir which means “Old City”. etc." I understand how I will see Eskisehir. The program? The leader? The tour guide? How we will get through the city. And when it was said somewhere that there would be a change and some people protested, the change was not made but for revenge (I can't find any other reason) the next day we left the hotel at 8 and found ourselves outside the shopping center half an hour before it opened! I could go on, but I think that's enough.

The worst thing about service is the girls in the call center, unfortunately they are extremely rude.

Mr. Yiannis Samiotis and the office employees are willing to serve and very kind. The only trips I have made are through this agency. I have been to Samos, Chios, Lemnos, Italy, Istanbul with my family and I was completely satisfied. I highly recommend it!!!

Always helpful and very informative.

We had booked a ticket to Piraeus and the time and the ship changed and they didn't inform us either by phone or by message. And the worst thing is that if we hadn't found out about it, which we found out by accident, we would have missed the ship because they changed the time from 19:00 that our ticket said to be 18:00.

Office with rude staff. Organized with an 80s mentality and it is very likely that the majority of employees are about to slowly retire.? Like the owner, Friendly advice to the office, get young people to work, the office will have more people. It is a shame for young people to remain unemployed and for your elderly staff to suffer. Because because of age, your staff makes tragic mistakes.

Not even half a star!! I have no words!!! Today we were traveling with a promotional ticket that was booked on the wrong date It was our mistake that we did not check it but a bigger mistake was the rude behavior of the employees who in order to travel, since as they told us it was a promotional ticket and it did not change, we were forced at the last minute to pay normally, in addition of course to what we had paid so that the employees would not pay it and well as they told us boldly. I should note that the departure date was 30/11 And the employee had typed 30/1 The conclusions are yours… It is worth noting not even an apology even though we gave the money so that they would not pay it from their pocket as they told us, they simply did not ask themselves whether we had to pay or not.

Excellent place for coffee!

nice and friendly . Very professional

The best service